Bookings - Terms & Conditions

Booking EastWind Sound
In the first instance please contact us to confirm availability. We will respond normally within 48 hours.

This initial enquiry can be made by email, our contact form or by telephone. Please see our Contact page.

We will send you a booking form. Please complete this form and return to us with the appropriate payment (deposit).

Payments can be made by cheque or by cash. Final payment if by cheque must be received 7 days prior to the event.

Please advise of any special requests such as music or dress code within 10 days of the event.

Terms & Conditions

These Terms & Conditions, together with a completed Booking Form, constitute a binding contract. Any changes/alterations must be made in writing by the Hirer, 7 days prior to the date of the Event.

Hirer – The person hiring EastWind Sound

Provider– EastWind Sound Mobile Discos

Venue – The location of the Event

Booking– The hiring of the Provider by the hirer, in accordance with the Contract

Event – the function for which the Hirer has booked the Provider

1. Booking Details

1.1) no Booking is confirmed until and unless the Booking Form is returned to the Provider correctly completed and accompanied by the deposit.

1.2) if the Booking Form and booking fee are not returned before the due date, the Hirer must confirm that the date is still available. If the date is no longer available the booking fee will be returned with no penalty.

1.3) The Provider will require adequate time for the installation and dismantling of the equipment. It takes approximately 1.25 hours to set up and 45 mins to dismantle; these times must be taken in consideration when booking a venue.

If the Hirer or Venue has special requirements for setting up/disassembly times or times of access, the Provider must provide these details to the Provider prior to the booking, or additional charges may be made.

Any charges for parking will be met by the Hirer.

2. Payments

2.1) booking fees can be made in Cash or by Cheque, subject to 10 days for clearance of the cheque. Final Payment if to be made by cheque this must be made 7 days prior to the event or by cash on the night.

2.2) if the DJ is required to play on past the agreed time, any overtime fee £40.00 per hour or part there, payable in cash, at the time of requesting extra time. This is subject to the conditions of the Venue, and is at the Providers discretion.

New Years Eve overcharge is £50 per 30 mins or part of.

2.3) if any payments are not received by the due date, the Provider may refuse to attend the event, and full payment will still be required, as this will be considered a breach of contract. Please contact us if payment is to be delayed.

3. Cancellations and Postponements

3.1) in the event of the Hirer wishing to cancel or postpone the event for any reason the booking fee (deposit) will not be refunded.

3.2) if the cancellation or postponement is made less than 15 days before the event, the entire fee will be due.

3.3) At the Providers discretion, the Provider may agree to alter the date of the booking. Any replacement date must be within 6 months of the original contract.

4. Conduct and Security

4.1) any damage to equipment whether it by Accidental or Deliberate, the Hirer may be invoiced for repair or like for like replacement, then it the responsibility of the hirer to invoice the guilty party to cover costs.

4.2) the Provider will conduct themselves in a proper manner throughout their attendance at the venue.

4.3) the Provider may take photographs or video footage of the event to act as promotional material on the web site or other marketing material, if the Hirer has any objection please advise before or during the event..

4.4) the client will be held responsible for any theft or damage of any equipment

4.5) the Hirer has responsibility to ensure the venue has sufficient and legal security.

4.6) any abuse to the Provider will not be tolerated. In the event of abuse (physical or verbal) the provider reserves the right to turn down the music until the problem is resolved. If this does not happen in a timely manner the provider has the right to refuse to continue and the full fee is still payable. Any damages or loss of equipment will be reclaimed from the Hirer. Any illegal behavior may be reported to the police.

5. Health & Safety

5.1) the Hirer has responsibility to ensure the venue complies with Health & Safety, and holds all necessary certification, Public Liability Insurance (PLI), Public Performance Licence's. The provider holds PLI to protect the Hirer and guests against injury sustained by fault of the Provider.

5.2) the Provider uses a variety of lights and stands. The equipment must have sufficient space to be safe and sufficient power - two sockets.

5.3) a suitable parking area must be available for the loading and unloading of the equipment at the venue. Please also ensure there is adequate access to the venue as the equipment is bulky and heavy.