| FAQ's
These are general FAQ's please read our Terms
and Conditions page.
If you have any questions please contact
us and we will respond normally within 48 hours.
When Should I book?
As soon as you know a date. Some weddings we cater for
book 2 years before the big day.
Is there a contract or written details of our booking?
Yes all our bookings are confirmed once we have received payment
and the signed contact.
Do you require a deposit?
We require 50% deposit at the time of booking. This ensures
the date is yours.
Do you charge travel costs?
No, all fees are inclusive of travel. If there are parking
fees we will pass these charges on to you.
What If I need to cancel?
Please let us know as soon as possible. We will try to rearrange
the date. In most cases the deposit is non refundable.
What time will you need to arrive?
It takes us about 1.25 hours to set up and perform sound/light tests
and 45mins to tidy away after. Please ensure you book enough time
when booking the venue.
What outfit would you wear for the night?
We normally wear dark polo shirts (with our name on) so guests can
see who the DJ's are. We also wear dark trousers. If you require
a specific dress code please advise and we will conform.
What will you need?
An accessible, safe place to set up, with close access
to 2 x 13amp sockets, preferably separate. Most venues will already
have a set area to cater for Discos.
What type of Music do you play, and will you play our requests?
We do not play "what we like" ! we always play requests
(if we have the track) and ask that you provide a play list and
any special requests- first/last dance or a special track.
How much do you use the Microphone?
This depends on you. We normally just interact with the crowd, but
please feel free to discuss with us - we are friendly!!
How loud do you play?
Again it is dependant on you, and the venue. If it is too loud or
quite please approach us and we will oblige.
Do you have Public Liability Insurance?
Yes, we carry Public Liability Insurance cover. A copy of the certificate
is available on request.
Is Your Equipment Properly Maintained and Certified (PAT)?
We regularly maintain our equipment and once a year we are Portable
Appliance Tested (PAT). |
